Central to this was going to be well trained adaptable lawyers who had the skills and tenacity to withstand a greater antipathy to those who represented people accused of crime generally and especially if it was funded at the public’s expense.
We focused on advocacy throughout the case and continuity of representation. We developed IT and case management systems to stay ahead of our competitors. We created specialist teams who did one type of law and then we expanded into complementary areas. Along the way we were asked to take on board lawyers from other firms who no longer wanted to continue with legally aided work – if they were good enough we did.