We settled this case only days before trial for our very vulnerable client, obtaining a higher level of damages than counsel expected. The client does not read, has significant cognitive difficulties and was very anxious about giving evidence, so we got an intermediary assessment to assist her in court. She had been very distressed by the disrepair, especially the leak to the ceiling of her flat, which had returned several times.
This has now been fixed, and apart from some decorative items the landlord has agreed to repair, the flat is dry and comfortable for her again.
